Our mission is to provide our customers with the highest quality repairs, exceptional service, and transparent pricing. We strive to make the repair process as hassle-free as possible so that our customers can get back on the road safely and with confidence. Our team of skilled technicians is dedicated to delivering outstanding workmanship and unparalleled customer satisfaction.
WHAT OUR CUSTOMERS SAY ABOUT US
Got a question? We’re here to help.
Absolutely NOT. You should never pay for an estimate to repair your Vehicle. We hope that you choose to let Jerry’s Leesburg Collision perform the repairs on your vehicle but you are under no obligation just because we give you an estimate. You are able to take your vehicle anywhere you want to have it repaired. We work with ALL insurance companies! If you have an insurance estimate already, just bring that with you to your appointment, and we will work from that and then contact the insurance company for any additional items found. Will the parts be ordered before I drop off my vehicle for repair?
Absolutely. We generally order your vehicle’s parts at the time that we write the estimate and schedule your vehicle for drop-off a couple of days later unless your vehicle is found unsafe to drive, then we would help you arrange for a rental vehicle as soon as possible. This enables us to provide quicker turnaround time.
Yes, we work with all major insurance companies to help streamline the repair process. Just give us a call and we can help you navigate the claims process!
This is actually a very common practice! Most insurance companies estimates are written low, and are often done from photos. We will work with the insurance company once your vehicle is in the shop to get additional related expenses covered!! Just provide us with the insurance estimate, and we will take it from there!!!
The cost of repairs depends on a variety of factors, including the extent of the damage, the parts and materials needed, and the labor required to complete the repairs. We always provide our customers with transparent pricing information.
The amount of deductible that you will be responsible for is determined by your insurance policy. If you carry broad collision, and you were not at fault, your insurance company most likely will waive your deductible. Insurance companies determine fault by your account of the accident when you make the claim, and by reviewing the accident report filed with the police department. If you aren’t sure about your deductible, you can call your agent and he can tell you whether your insurance company has waived your deductible or whether you will be responsible to pay this when you pick up your vehicle.Who do I pay my deductible to?
If your deductible is not waived, it will be your responsibility to pay us when you pick up your vehicle. If you aren’t sure about your deductible, you can call your adjuster and they can tell you whether your insurance company has waived your deductible or whether it will be your responsibility.
The length of time it takes to repair your vehicle depends on the extent of the damage, the specific repairs needed, parts availability, and insurance approvals. Rest assured, we will also provide repair updates while your vehicle is at our facility.
If you need a rental car, we can help you make the necessary arrangements. Insurance companies will only pay for a rental car if you have that option on your policy or if you are the claimant. Check your policy and/or call your insurance company to find out if you have rental coverage and what your specific limitations are.
Absolutely! We can write you a separate estimate for any prior damage. Just let your adviser know what other work you would like done so that we can make the necessary arrangements.
Yes, we stand behind our work with a warranty on all workmanship for as long as you own the vehicle. Parts will carry the manufacturer’s warranty. If you experience any issues or concerns with your repairs, simply bring your vehicle back and we'll make it right.
No, not necessarily! A vehicle is a total loss when the cost of repairs exceeds the insurance company's determined value of your vehicle. Most cars are built using unibody (frame and body as one) construction. Our highly skilled technicians, with the aid of our state of the art frame machine & computer laser measuring system, we can return your vehciel to its original factory specs. If it is determined the the frame section is damaged beyond repair, most manufactures allow for that section to be replaced.
Yes!!! We have a state of the art paint mixing system. We start by getting the paint code from your vehicle manufacturer, then mix the paint using BASF Automotive Refinish products. BASF is among the top paint manufacturers and have a solid warranty. We will do all necessary blending to ensure your vehicle’s paint matches. We have a new, state of the art oversized paint booth.
Yes. We guarantee all repairs with a Lifetime Warranty on workmanship and paint as long as you own your car, and parts are warrantied as long as the manufacturer. The Warranty is Nontransferable.
Recommendations and precautions in the first 30 days.
DO · Wash the vehicle by hand with cool water and a very mild car wash solution using a soft cloth or sponge. · Always use clean fresh water. · Wash your vehicle in the shade
DON’T · Do not use a commercial car wash. Stiff brushes or sponges could mar the finish and damage the surface. · Do not “dry wipe” your vehicle. Dry wiping can scratch the finish. · Do not drive on gravel roads. Chipping the finish is easily done in the first 30 days. · Avoid parking under trees and utility lines which are likely to attract birds. Bird droppings have a high acid content and will damage a freshly painted surface. Also, tree sap can mar or spot a freshly painted surface. · Do not spill gasoline, oil, antifreeze, transmission fluid, or windshield solvent on the new finish. · Do not scrape ice or snow from the newly painted surface.
Recommendations and precautions in the first 90 days.
DON’T · Do not wax or polish the vehicle. This will allow the finish to dry and harden completely.After painting and applying clear coat, your vehicle is baked to give the paint durability and a high gloss that will last for the life of your vehicle. Your vehicle’s paint is then inspected and buffed to meet our quality standard.
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